We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Yes. We use an industry leading payment processing system that ensures payment security, PCI compliance, and fraud protection.
You can cancel an order as long as it has not yet reached the printing stage. Usually an order enters the production stage 24 hours after placement. To do so, please contact our customer support team by emailing email@example.com.
Yes, we strive for a high degree of image accuracy.
All watermarks, signatures, or any other brand marks will be removed before your artwork is painted.
We accept image sizes up to a maximum size of 10 MB.
Yes. All of artworks are applied onto canvas or framed art prints using a museum-grade process that utilizes archival inks that do not fade and preserve all the fine details. You can rest assured that these artworks are timeless.
Your custom art will be printed and ready for shipping in 3-5 business days after your order. Allow an additional 2 to 4 business days for delivery within the United States and up to 2 weeks for Canada.
You will receive all the pet portraits in one parcel if they are all the size. If you have multiple sizes they will come in different parcels according to their size.
As soon as your custom painting ships, we'll send you a confirmation email that includes a tracking number.
Shipping fees vary based on the quantity, type of art you've ordered and your location. Shipping costs will be specified in Checkout.
All our products are manufactured and shipped from Colorado, USA. Our head office is in Montreal, Canada.
Unfortunately, at this time we do not offer this feature but we hope to do so in the future.
All of our products come with a 100% satisfaction guarantee in regards to the workmanship and quality of the materials.