We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Yes. We use an industry leading payment processing system that ensures payment security, PCI compliance, and fraud protection.
You can cancel an order as long as it has not yet reached the printing stage. Usually, an order enters the production stage 24 hours after placement. To do so, please contact our customer support team by emailing firstname.lastname@example.org.
You will receive a digital proof by e-mail within 5 business days. We're here to make sure you absolutely love your pet portrait.
All watermarks, signatures, or any other brand marks will be removed before your artwork is painted.
We accept image sizes up to a maximum size of 10 MB.
Yes. All of artworks are applied onto canvas or framed art prints using a museum-grade process that utilizes archival inks that do not fade and preserve all the fine details. You can rest assured that these artworks are timeless.
Yes you can! You can sign your artwork at checkout, just click on sign artworks and you can preview what it will look like.
Yes we do. We create pet portrait of any animal regardless of species or breed. We have shipped pet portraits of birds, cats, dogs, horses, rabbits, lizards, and snakes!
Although our specialty is on pet portraits, we can create artworks of people as well.
Your custom pet portrait will be printed and ready for shipping within 7 business days after you approve the proof. For canvas and framed canvas allow an additional 2 to 5 business days for delivery within the United States and up to 2 weeks for Canada, UK and Australia. Please note that for the United States posters can take up to two weeks for delivery.
You will receive all the pet portraits in one parcel if they are all the same size. If you have multiple sizes they will come in different parcels according to their size.
As soon as your custom pet portrait ships, we'll send you a confirmation email that includes a tracking number.
Shipping fees vary based on the quantity, type of art you've ordered and your location. Shipping costs will be specified in Checkout.
Our products are manufactured and shipped from Colorado, USA, or Surrey, UK, or Sydney, Australia depending on the shipping address. Our head office is in Montreal, Canada.
Unfortunately, at this time we do not offer this feature but we hope to do so in the future. However, you can add a name or message printed onto the canvas / poster.
All of our products come with a 100% satisfaction guarantee in regards to the workmanship and quality of the materials.