Question 1

What is the return policy?

Accepted Answer

All of our products come with a 100% satisfaction guarantee in regards to the workmanship and quality of the materials.

Question 2

When will my pet portrait arrive?

Accepted Answer

Your custom pet portrait will be printed and ready for shipping within 5-7 business days. For canvas and framed canvas allow an additional 2 to 5 business days for delivery within the United States

Question 3

Where are the pet portraits printed?

Accepted Answer

We are proud to say that our pet portraits are printed in Colorado, US

Question 4

Will there be any watermarks or signatures on my pet portrait?

Accepted Answer

All watermarks, signatures, or any other brand marks will be removed before your artwork is painted.

Question 5

How do I track my order?

Accepted Answer

As soon as your custom pet portrait ships, we will send you a confirmation email that includes the tracking number.